Professional, Polite, Proficient.

The three main attributes of a professionally trained Chauffeur are professionalism, politeness and proficiency. The first thing that should strike you from the way a Chauffeur presents themselves is their professionalism. They need to have an in-depth knowledge of the schedule of the service user and any other necessary information which will have been transferred at the time of booking. For instance, some passengers like to have a bottle of water or a newspaper for when they are in the car, and it’s the chauffeur’s job to make sure that their needs are serviced.

Secondly, if the chauffeur doesn’t possess a politeness about them, then they will forever be remembered as the surly one and will give off completely the wrong impression of the chauffeur company as a whole. It is extremely important to remember manners and etiquette, such as their names (the correct title and surname is preferable to just a Christian name, as it shows a level of respect which is expected), opening the doors for the passenger and making sure that they have everything they need. Once the passenger is in the car, the chauffeur is entirely responsible for their well being and is solely accountable for delivering an exceptional service at all times.

This then leads to the proficiency attribute. You wouldn’t expect a professional chauffeur to not know where they are going once the passenger has been picked up and as such, the route to the destination should have been pee-determined so the Chauffeur has a clear direction in his mind. Of course, in these days of satellite navigation technology, it isn’t too difficult to get to a destination that you haven’t been to before, but the way the passenger does get there still has to be proficient. Speeding, weaving in and out of traffic and breaking the speed limits aren’t ways to show your or the company’s proficiency. Actions such as these as a first impression will not be good!

Other Attributes.

Obviously, there should be more to a chauffeur than just professionalism, politeness and proficiency. A natural friendliness is something which can go a long way in building a rapport with the service user and, utilized correctly, will see the chauffeur being hand selected by the service user the next time they use, for instance, professional chauffeur services in York. They should also be pleasant, discreet, respectful and also knowledgeable. Getting into a car with a knowledgeable chauffeur can help put the service user at ease.

Our drivers have undergone a strict medical examination and are enhanced CRB checked. None disclosure agreements are also signed.

Tel: 07790 334455 & 07802 376970
www.yorkchauffeurs.co.uk

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Whether your journey is for business or a private trip, we offer the perfect solution. Before placing your order with our dedicated customer services team, take into account three things you should expect – three things which make us stand out from our competitors.

We supply operate a large fleet of chauffeur driven cars and executive coaches. Our vehicles are top-of-the-range Mercedes-Benz, which are consistently checked and maintained to ensure reliability and comfort. The exterior and interior of our vehicles are always in pristine condition to comply with the exacting standards you would expect from us.

Among our fleet is the Mercedes S Class LWB, which offers ten inches of extra leg room to provide maximum comfort for our passengers. Available in both metallic silver and metallic obsidian black.

This model is complemented by the Mercedes E Class which also has rear seats made of soft top-quality leather. Passengers can control the temperature and air conditioning individually and both vehicles can accommodate four passengers and have a boot capacity for three large cases and three small bags.

If you require transport for up to seven people, we also have the latest shape Mercedes V-Class long wheelbase which has a luxurious leather interior with walnut trim, a 12-volt power socket, and a fridge for refreshments. We also provide mini and midi-sized coaches for groups of 8-41 passengers who want to travel in comfort and style, while for groups of 32-36 we offer elegant travel with our team coaches. These seat people in leather upholstered chairs around tables and include a fully-fitted kitchen with microwave and a hot drinks facility. If requested, we can supply a hostess and on board catering.

We also have the Range Rover Vogue, Bentley Flying Spur, classic Rolls Royce Silver Spirit, Rolls Royce Ghost and 3 Rolls Royce Phantoms.

Professional staff

Our customer service team will note your requirements and schedule and assist you in choosing the vehicle which is perfect for your needs. It will arrive punctually and our professionally trained chauffeurs will already be aware of your destination and schedule. They will be attentive but not obtrusive and the ride will be smooth and comfortable.

Complete package

All our vehicles come with a complimentary newspaper and bottled water and if requested, we are also happy to provide something to eat while travelling. The high-touch personal service we provide leaves you free to concentrate on other important matters.

We treat all our customers as valued VIPs and provide them with a service specific to each individual. We promise that when you want a luxury chauffeur service in York, Yorkshire or the United Kingdom, you will find none better than what we offer and we will always be happy to welcome you back.

Tel: 07790 334455 & 07802 376970
www.yorkchauffeurs.co.uk

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